Contact us
Last updated: 27 September 2026
A question about a measurement, a quote, an accessibility report: here is how to reach us.
By email
[email protected] — it is the only address, covering support, sales questions and reports.
We commit to replying within two working days. If your question concerns a scan, include the URL: it saves a round trip.
Reporting an accessibility barrier on this site
Our own site is held to the same standard as those we monitor. If a page blocks you, write to us describing the page and the barrier.
The full procedure, including recourse to the French Défenseur des droits, is set out in our accessibility statement.
Postal address
BAKCHICH (SAS), 37 rue Guibal, 13003 Marseille, France.